Chatpanel
Live chat will give your customers immediate answers to their questions and issues. Customers will prefer contact by (anonymous) live chat instead of email or phone and they dislike waiting for questions.
Chatpanel is different in a way to the other Chat solutions, because it integrates with Windows Live Messenger. This way you don't have to install extra software on your computers, and when you are logging in to Live Messenger the live chat is immediately active. When you are not behind your desk, your Live Messenger status will change, causing that the next operator will become the active operator. And when you are back again, you'll be the active operator. When you don't want to be disturbed, just block the Chatpanel Live Messenger account.
The biggest advantage of the integration with Live Messenger will be a Chat which is more often available.
Business cases
- Live Support: customers can ask all of their questions and receive immediate answers
- Live Sales: customers can ask more information about products and buy immediate
- Interactive: adding Chatpanel to your forum will allow users to contact other users with keeping their information personal
- Integration within your company software: customers can contact support immediatly
- Intranet Integration: You could add chatpanel to for example your Human Resource pages, allowing your employees to contact the human resource department instant.
Why Chatpanel?
- no need to install client software
- no need to keep a browser window open
- easy installation and configuration
- integration with Live Messenger
- no need to install server software
Try it out now!
You can test Chatpanel right now, click on the Chatpanel Live icon on top and talk to our customer service representatives.
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